Copytrend

Copytrend was one of Switzerland's leading document management service providers, operating from over 30 branches across the country and serving more than 7,000 business customers spanning every major industry. The company built its reputation on reliability, proximity to customers, and the ability to handle the full spectrum of document-related needs: from everyday printing and copying to complex, mission-critical document workflows.

What distinguished Copytrend was its successful expansion into higher-value services. The company grew particularly in project-based document capture and archiving, helping organisations digitise and manage their document repositories. Even more significantly, Copytrend developed a strong business process outsourcing capability, where large corporate customers fully outsourced their internal printing and document operations to Copytrend's managed service teams.

With 150 to 200 employees across its nationwide branch network, Copytrend combined the reach of a national operator with the service quality of a specialist provider.

During the partnership, Copytrend expanded its project-based services and deepened its BPO offering, winning mandates from large corporate customers who entrusted their entire internal document operations to the company. The branch network remained a core competitive advantage, giving Copytrend unmatched proximity to its customer base across Switzerland.

When the company was transitioned to its next owner, it was operating from a position of strength: a broader service portfolio, deeper customer relationships, and a proven management team capable of driving the business forward independently.